SUPPORT FOR THE RESPAX PRODUCTS

PRODUCT INQUIRY
Matz Persson handle all your product enquires including prices and costs.
Email address:matz@respax.com.au

REPORTS/TOUR SETUP INQUIRY
Corrine Van Dinteren is our report queen and handles all customisation of reports and tour setups.
Email address: corrine@respax.com.au

ACCOUNTS QUERY
Fenella Persson helps you with any accounts queries you might have. She can also give you the benefit of her experience with the banks when applying for your credit card merchant id.
Email address: fenella@respax.com.au

TECHNICAL SUPPORT
Matz Persson takes care of any of your technical questions, bugs or difficulties as well as any programming questions for any of the products in the ResPax range.
Email address: matz@respax.com.au

OUR DEVELOPMENT TEAM

Fenella Persson - BSc
Fenella is in charge of the development of much needed documentation of the database structure. Her recent experience is in database administration and training in relational databases. She is based in Cairns on the north-east coast of Australia but has recently worked on contracts overseas.

Fenella, a professional electronics engineer, has had significant experience in the launch of both software and hardware products. She was responsible for writing and publishing user and technical manuals, providing user/technical support and training, promoting and demonstrating.

Email address: fenella@trinitysoftware.com.au

Graham Maltby
Graham is an expert network and system administrator with extensive experience of many operating systems including Unix and NT. He is currently running a major ISP company (Internet Information Group) operating out of Cairns.

Graham has been and continues to be of invaluable assistance in advising us on network protocols, server setups and general system administration issues. He is also really good at making cups of tea.

Email address: gmaltby@iig.com.au

Matz Persson
Matz has been working with different facets of the IT industry for the last 15 years. His experience includes hardware troubleshooting, network construction, system administration, application support, application and database development and implementation. The last 3 years have been almost exclusively database application development with heavy emphasis on database accessability over the web. He is currently based in Cairns on the north-east coast of Australia but has worked on IT contracts overseas on and off for the last 10 years, mostly in East Asia and Indonesia but also in Europe and USA.

Matz is the chief architect of the Respax software and has done much of the coding for both the Windows based software and the Web and Mobile units.

Email address: matz@trinitysoftware.com.au

Robert Crossley - MAgSc BAgSc(Hons)
Robert Crossley is a Cairns-based systems analyst/ environmental scientist specialising in using Geographic Information Systems (GIS) for planning and environmental studies. He also undertakes field studies in acid sulfate soils. Over the last two years he has been a director of a more traditional software firm. He was responsible for systems design for a wide range of mainly database applications over the web ranging from accommodation booking systems to proof-reading services.

Robert has largely been working on the conceptual development of the database structure as well as the design of several of the critical maintenance functions.

Email address: robert@wotzhere.com

Scott Lahney - BVA(Hons)
Scott has formal qualifications in Graphic Design and chose the area of website design and development as the area of study for his honours degree. For the past 5 years he has created internet based solutions for state government, local government and private enterprise, with a speciality in database driven websites and e-commerce solutions.

Scott has had significant involvement in developing both the graphics and website scripting for the web based modules including NetWizard and Online Agent . He is currently working on the development of the ResPax for Operator web based reservation system.

Email address: scott@respax.com.au

Andy Gayton
Andy graduated from the University of Queensland with a Bachelor of Information Technology at the end of 1995. Since then he has been engaged by a wide variety of clients to work with an extensive array of IT disciplines and technologies. His experience includes Unix system and database administration for large finance entities such as Merrill Lynch and Deutsch Morgan Bank through to web site development for clients ranging from small business owners to the energy giant Duke International. His varied technical background allows him to apply out of the square solutions to new challenges.